Use our troubleshooting guide before contacting technical support.
Digital Clock Functions
- 12 or 24 hour clock
- Audible or Silent Malfunction Alarm
- Flashing Red Malfunction Light
- 1 to 12 Feeding Times
- Locking Keypad
- Manual Feed Capability
- Choice of Feeding Times Within Minutes
New features can sometimes be confusing until you learn how to program them. Below are a few of the normal problems you may encounter.
Feeder keypad below.
Timer won't accept new programming.
Unlock the keypad. To unlock, press the up and down keys at the same time.
How will I know when the keypad is locked?
The keys will not respond when in locked mode. To change programs, unlock keypad by pressing the up and down keys at the same time.
What happens if power is interrupted to feeder?
If alarm is in audible mode, you will hear a continuous beep and a red light will flash. If in silent mode, only the red light will flash - readout will feature time that feeding was missed. Battery backup will maintain time and programming. To reset readout, press any button.
Turning off audible beeper alarm
If alarm is going off, press any key. This alarm indicates an error. Check for blockage, power outage or malfunction.
Temporary power interruption
Make sure "AA" batteries are good. If battery backup is used, clock will not lose time or programming. Feeder will not dispense feed during outage, however all subsequent programmed feedings will occur when power is restored.